Delivery & Rider Policy

Nextwave Access Private Limited · Effective 4 November 2026

1. Who delivers

At checkout you choose a RoadMate rider, the shop’s own rider, or Self pickup, where the shop offers them. Each shows its own time and fee. You can switch until the shop accepts your order.

2. On the way

With a RoadMate rider you can track the order live on the map. Where calling through the app is available, calls between you and the rider use a RoadMate number. Confirm the delivery with the code shown in the app.

3. Self pickup

Collect your order from the shop when it says Ready, and show your order code at the counter. There is no delivery fee.

4. Tips

Tips are optional and go in full to the rider who delivered your order.